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Effective Date: July 13, 2021
Welcome to Rapas Group’s Privacy Policy. Your privacy is
important to us, and this page explains how we collect, use, and protect your
personal information
1.POLICY
1.1 This is the privacy policy of Rapas Group of companies,
incorporated in Singapore ("RAPAS").
The terms “RAPAS”,
"we" and
"our" in this Policy refer to Rapas Group of companies which includes:
Rapas Engineering Pte Ltd
Rapas Marine Engineering Pte Ltd
Rapas Marine & Offshore Pte Ltd
LR Marine Engineering Pte Ltd
Rapas Constructions Pte Ltd
1.2 Application.
RAPAS might collect personal data through
various channels, but is committed to complying with this Policy in its
collection, use and disclosure of personal data, to ensure that there is
accountability and uniformity in the way we protect your personal data.
1.3 Compliance with this Policy. This Policy
applies to all personal data you provide to us, or that we may collect about
you. Please do not provide any personal data to us if you do not accept this
Policy.
We may also require you to accept this Policy when you
contact, interact, transact or deal with us, or when you access and use our
websites, applications or services.
1.4 Concerns and Contacting Us. If you have any
feedback or issues in relation to your personal data, or about this Policy, or
wish to make a complaint to us, you may contact our Data Protection Officer for
acknowledgment and processing, whose contact details are set out below.
Data Protection Officer:
Ajeeth Vinoda BhaveContact no: +65 96666090 / Email address:
sales@rapas.com.sg
1.5 Amendment to this Policy. We may amend this
Policy from time to time without notice to you, to comply with applicable laws
or as we update our data usage and handling processes. The updated Policy will
supersede earlier versions and will apply to personal data provided to us
previously. The amended Policy will take effect when made available at
this
website. You are encouraged to review it regularly.
2.0 PERSONAL DATA
2.1 What personal data we collect. The personal
data we collect depends on the purposes for which we require the personal data.
This may include your name, address, contact information (e.g. telephone number
and email address), identification number, photograph, and any other
information that may identify you or is personal to you.
2.2 How we collect personal data. We collect
personal data relevant to our relationship with you. We may collect your
personal data directly or indirectly through various channels, including when:
you
use our services or enter into transactions with us (or express interest
in doing so)
you
visit our websites, you transact with us, contact us or request that we
contact you through various communication channels
your
images are captured via photographs or videos taken by us or our
representatives when you are within our premises or attend events
organized by us
we
seek information about you and receive your personal data in connection
with your relationship with us, for example, if you are a customer,
investor or shareholder
you
submit your personal data to us for any other reason. Depending on your
relationship with us, we may also collect your personal data from third
parties
2.3 Voluntary provision of personal data. Your
provision of personal data to us is voluntary and you have the right to
withdraw your consent for us to use your personal data at any time by
contacting and submitting a written request to us. Your withdrawal will take
effect after your request is processed.
2.4 Providing personal data belonging to others.
In certain circumstances, you may also provide the personal data of persons
other than yourself (including your family members). If you do so, you are
responsible for informing him / her of the purposes for which we require
his/her personal data and warrant that you are validly acting on behalf of him
/ her to consent to our collection, use and disclosure of his / her personal
data.
2.5 Accuracy and Completeness of personal data.
You must ensure that all personal data that you provide is true, accurate and
complete and promptly inform us of any changes to the personal data.
2.6 Minor. If you are a child, minor or not of
legal age, please inform and seek the consent of your parent or guardian,
before you provide your personal data to us. If you are a parent or guardian
and you have reason to believe your child or ward has provided us with their
personal data without your consent, please contact us to request for erasure of
their personal data.
3. Usage of Data:
This also includes IP address,
browser type, visited pages, time spent, and other diagnostic data,
automatically collected during website use or via mobile devices. Generally, we
collect, use and disclose your personal data for purposes connected or relevant
to our business, including
Provide,
operate, and maintain our website and services
Communicate
with you (e.g., updates, service notifications)
Manage
user accounts
Send
you news or promotional offers (if not opted out)
Improve
user experience through analytics
Fulfill
legal and contractual obligations
carrying
out our legitimate business interests
any
other reasonable purposes related to the aforesaid
3.1 Contacting you.
When using your personal
data to contact you for the above purposes, we may contact you via mail,
e-mail, SMS, telephone, pop-up notifications (when you are using our
applications), or any other means.
4. Cookies & Tracking Technologies We use cookies and similar tools to enhance your browsing
experience.
Types of Cookies We Use:
Essential
Cookies
– Enable website functionality
Preference
Cookies
– Remember your settings
Analytics
Cookies
– Help us understand usage patterns
You can manage cookie preferences in your browser settings.
5. Sharing Your Data Your data may be shared only if necessary and under strict
privacy agreements with
Service
Providers assisting in website operations, Business partners offering
services or promotions, Affiliates with contractual agreements, Authorities
when required by law. Sharing with any other Third parties will be only with
your consent.
5.1. International Transfers In case we may transfer your personal data out of Singapore
for any purposes , when transferring personal data outside Singapore, we will
require recipients of the personal data to protect personal data at a standard
comparable to that under the laws of Singapore. For example, we may enter into
legally enforceable agreements with the recipients to ensure that they protect
your personal data
5.2. Third-Party Links Our website may contain links to external websites. We are
not responsible for their content or privacy practices. Please review their
policies separately.
6. Protection of Personal Data We apply commercially reasonable measures to protect your
data. However, no method of data transmission over the Internet is 100% secure.
6.1Period of retention. We keep your personal
data only for so long as we need the data to fulfil the purposes we collected
it for, and to satisfy our business and legal purposes, including audit,
accounting or reporting requirements. How long we keep your personal data
depends on the nature of the data, e.g. we keep personal data for at least the
duration of the limitation period for bringing claims if the personal data may
be required to commence or defend legal proceedings. Certain information may
also be retained for longer, e.g. where we are required to do so by law or to
maintain a record of the certification you have obtained with us. Typically,
our data retention period is from 1 month upwards, depending on the limitation
period.
6. 2 Anonymised data. In some circumstances we
may anonymise your personal data so that it no longer identifies you, in which
case we are entitled to retain and use such anonymised data without restriction,
including for data analytics.
6.3 Unauthorised access and vulnerabilities.
While
we take reasonable precautions to safeguard your personal data in our
possession or under our control, we cannot be held responsible for unauthorised
or unintended access that is beyond our control, including hacking or
cybercrimes. We also do not guarantee that our websites and applications are
invulnerable to security breaches, or that your use of our websites and
applications is safe and protected from viruses, worms, Trojan horses, and
other vulnerabilities.
7. Exercising your rights.
If you wish to
exercise your rights, you may contact us to do so (see paragraph 1.4 above for
contact details). We may require that you submit certain forms or provide
certain information to process your request. Upon receipt of your written
request, we may require reasonable time (depending on the complexity of the
request and its impact on our relationship with you) for your request to be
processed and for us to notify you of the consequences of us acceding to the
same, including any legal consequences which may affect your rights and
liabilities to us. In general, we will seek to process and effect your request
within 30 days of receipt of your request. Where permitted by law, we may
charge you a fee to process your request. We may also be permitted under
applicable laws to refuse a request. Any proceeding arising from or in
connection with this document shall be brought exclusively in the Arbitration
or Courts in Singapore.
Our proposal is built around addressing these core priorities and exceeding your expectations — every time.