Data Privacy Policy


Dear {{first_name}},
Everyone wants a beautifully maintained home, but with increased work hours, long commutes and family obligations, very few have the time. We recognize that maintaining a clean and sanitary environment is essential not only for the health and safety of your staff and visitors, but also for creating a professional and welcoming atmosphere. Whether you're operating in a commercial office space, retail setting, or specialized facility, we understand that each space has its own unique cleaning requirements and expectations.
I design packaging of all types and for all manner of objects. My designs are meant to provide products with a home that is both expressive and functional, a container that both contains and conveys meaning.

Your top priorities likely include:

Effective Date: July 13, 2021
Welcome to Rapas Group’s Privacy Policy. Your privacy is important to us, and this page explains how we collect, use, and protect your personal information
1.POLICY 
1.1 This is the privacy policy of Rapas Group of companies,
incorporated in Singapore ("RAPAS"). The terms “RAPAS”,
"we" and "our" in this Policy refer to Rapas Group of companies which includes: Rapas Engineering Pte Ltd Rapas Marine Engineering Pte Ltd Rapas Marine & Offshore Pte Ltd LR Marine Engineering Pte Ltd Rapas Constructions Pte Ltd 
1.2 Application.
RAPAS might collect personal data through various channels, but is committed to complying with this Policy in its collection, use and disclosure of personal data, to ensure that there is accountability and uniformity in the way we protect your personal data. 
1.3 Compliance with this Policy. This Policy applies to all personal data you provide to us, or that we may collect about you. Please do not provide any personal data to us if you do not accept this Policy.
We may also require you to accept this Policy when you contact, interact, transact or deal with us, or when you access and use our websites, applications or services. 
1.4 Concerns and Contacting Us. If you have any feedback or issues in relation to your personal data, or about this Policy, or wish to make a complaint to us, you may contact our Data Protection Officer for acknowledgment and processing, whose contact details are set out below.
Data Protection Officer:

                       Ajeeth Vinoda BhaveContact no: +65 96666090 / Email address:  sales@rapas.com.sg

1.5 Amendment to this Policy. We may amend this Policy from time to time without notice to you, to comply with applicable laws or as we update our data usage and handling processes. The updated Policy will supersede earlier versions and will apply to personal data provided to us previously. The amended Policy will take effect when made available at
this website. You are encouraged to review it regularly.
2.0 PERSONAL DATA 
2.1 What personal data we collect. The personal data we collect depends on the purposes for which we require the personal data. This may include your name, address, contact information (e.g. telephone number and email address), identification number, photograph, and any other information that may identify you or is personal to you.
2.2 How we collect personal data. We collect personal data relevant to our relationship with you. We may collect your personal data directly or indirectly through various channels, including when:
you use our services or enter into transactions with us (or express interest in doing so)
you visit our websites, you transact with us, contact us or request that we contact you through various communication channels
your images are captured via photographs or videos taken by us or our representatives when you are within our premises or attend events organized by us
we seek information about you and receive your personal data in connection with your relationship with us, for example, if you are a customer, investor or shareholder
you submit your personal data to us for any other reason. Depending on your relationship with us, we may also collect your personal data from third parties

2.3 Voluntary provision of personal data. Your provision of personal data to us is voluntary and you have the right to withdraw your consent for us to use your personal data at any time by contacting and submitting a written request to us. Your withdrawal will take effect after your request is processed.
2.4 Providing personal data belonging to others. In certain circumstances, you may also provide the personal data of persons other than yourself (including your family members). If you do so, you are responsible for informing him / her of the purposes for which we require his/her personal data and warrant that you are validly acting on behalf of him / her to consent to our collection, use and disclosure of his / her personal data. 
2.5 Accuracy and Completeness of personal data. You must ensure that all personal data that you provide is true, accurate and complete and promptly inform us of any changes to the personal data. 
2.6 Minor. If you are a child, minor or not of legal age, please inform and seek the consent of your parent or guardian, before you provide your personal data to us. If you are a parent or guardian and you have reason to believe your child or ward has provided us with their personal data without your consent, please contact us to request for erasure of their personal data.
3. Usage of Data:
This also includes IP address, browser type, visited pages, time spent, and other diagnostic data, automatically collected during website use or via mobile devices. Generally, we collect, use and disclose your personal data for purposes connected or relevant to our business, including Provide, operate, and maintain our website and services
Communicate with you (e.g., updates, service notifications)
Manage user accounts
Send you news or promotional offers (if not opted out)
Improve user experience through analytics
Fulfill legal and contractual obligations
carrying out our legitimate business interests
any other reasonable purposes related to the aforesaid

3.1 Contacting you.
When using your personal data to contact you for the above purposes, we may contact you via mail, e-mail, SMS, telephone, pop-up notifications (when you are using our applications), or any other means.
4. Cookies & Tracking Technologies We use cookies and similar tools to enhance your browsing experience. 
Types of Cookies We Use: 
Essential Cookies
– Enable website functionality
Preference Cookies
– Remember your settings
Analytics Cookies
– Help us understand usage patterns
You can manage cookie preferences in your browser settings.

5. Sharing Your Data Your data may be shared only if necessary and under strict privacy agreements with
Service Providers assisting in website operations, Business partners offering services or promotions, Affiliates with contractual agreements, Authorities when required by law. Sharing with any other Third parties will be only with your consent.

5.1. International Transfers In case we may transfer your personal data out of Singapore for any purposes , when transferring personal data outside Singapore, we will require recipients of the personal data to protect personal data at a standard comparable to that under the laws of Singapore. For example, we may enter into legally enforceable agreements with the recipients to ensure that they protect your personal data
5.2. Third-Party Links Our website may contain links to external websites. We are not responsible for their content or privacy practices. Please review their policies separately.

6. Protection of Personal Data We apply commercially reasonable measures to protect your data. However, no method of data transmission over the Internet is 100% secure.
6.1Period of retention. We keep your personal data only for so long as we need the data to fulfil the purposes we collected it for, and to satisfy our business and legal purposes, including audit, accounting or reporting requirements. How long we keep your personal data depends on the nature of the data, e.g. we keep personal data for at least the duration of the limitation period for bringing claims if the personal data may be required to commence or defend legal proceedings. Certain information may also be retained for longer, e.g. where we are required to do so by law or to maintain a record of the certification you have obtained with us. Typically, our data retention period is from 1 month upwards, depending on the limitation period. 
6. 2 Anonymised data. In some circumstances we may anonymise your personal data so that it no longer identifies you, in which case we are entitled to retain and use such anonymised data without restriction, including for data analytics. 
6.3 Unauthorised access and vulnerabilities.
While we take reasonable precautions to safeguard your personal data in our possession or under our control, we cannot be held responsible for unauthorised or unintended access that is beyond our control, including hacking or cybercrimes. We also do not guarantee that our websites and applications are invulnerable to security breaches, or that your use of our websites and applications is safe and protected from viruses, worms, Trojan horses, and other vulnerabilities.

7. Exercising your rights.
If you wish to exercise your rights, you may contact us to do so (see paragraph 1.4 above for contact details). We may require that you submit certain forms or provide certain information to process your request. Upon receipt of your written request, we may require reasonable time (depending on the complexity of the request and its impact on our relationship with you) for your request to be processed and for us to notify you of the consequences of us acceding to the same, including any legal consequences which may affect your rights and liabilities to us. In general, we will seek to process and effect your request within 30 days of receipt of your request. Where permitted by law, we may charge you a fee to process your request. We may also be permitted under applicable laws to refuse a request. Any proceeding arising from or in connection with this document shall be brought exclusively in the Arbitration or Courts in Singapore.



Our proposal is built around addressing these core priorities and exceeding your expectations — every time.